Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Account information: name, email address, phone number, and password when you create an account
• Business information: business name, address, category, services, staff details, and operating hours
• Booking information: appointment details, service selections, and booking history
• Profile content: photos and avatars you upload

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process and manage bookings
• Send booking confirmations and updates
• Display business profiles to potential customers
• Communicate about the Service and respond to inquiries

3. Information Sharing

We share your information only in the following circumstances:

• Between businesses and customers: when you make or receive a booking, relevant contact and booking information is shared
• Service providers: we use third-party services (hosting, authentication, storage) that process data on our behalf
• Legal requirements: when required by law or to protect the rights and safety of our users

4. Data Storage

Your data is stored securely using industry-standard encryption and security practices. We use Supabase for data storage and authentication, with servers located in the EU (Frankfurt).

5. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Export your data in a portable format

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You can request account deletion at any time, after which we will delete your data within 30 days, except where retention is required by law.

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

8. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or through the Service.

10. Contact

For privacy-related questions, contact us at privacy@addisbookd.com.